Over the last few days, and at round 3, many of you have shared your own Echo Cycle horror stories. I am flabbergasted that these folks continue in business and have survived so long in Edmonton. The tales of over-charging, missed appointments, and inability to quote service work accurately, show a definite pattern.I'm not trying to hurt anyone in particular. I have every confidence that despite their attitude's while at work, they are all good people.
My challenge is with the process and the fact we have a motorcycle service shop charging the highest rates per hour ($109) with the slowest possible output per hour...that adds up to you paying much more than you should for any service work you have done at Echo Cycle.
If all the people who shared their own Echo Cycle service horror story with me, actually shared it with Echo management...and then still nothing changed...then we can legitimately tell them we gave them a chance. I know I did my part...have you? The only other way we can "help" Echo Cycle management understand how they are viewed in the community is to avoid shopping their.
You all should really talk with each other too...the stories that come out of the Echo Service shop are, well, remarkable to say the least. I can only speak to the facts surrounding my experience...unless you speak up, the rest is just hearsay.
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